I think my SD CARD is defective.



You assemble your Piper kit, and when you go to turn it on, you are looking at a pretty rainbow screen, or all this funky looking code.  This means your SD Card is possibly corrupt. What now?


Here are a couple troubleshooting steps you can go through to check it out.

Find the SD Card and make sure it's securely pushed into the Raspberry Pi; check for dust, and try to reinsert it a few times. 

Rainbow or Code on screen:

If you are receiving either of these screens:

        rainbow.JPG     kernel.jpg

Try unplugging your SD Card and starting the Kit.  If your screen switches to saying No Signal, you may have a corrupted SD card.  Follow this guide (Scroll down to the header titled, “Download and Install Piper SD Card Image”) on how to reflash your card and you should be up and on your way.  If you cannot do this, contact our customer support at hi@playpiper.com.  


Black screen:

If your screen is just black like so:


Try the above step.  If it goes from blue to black after removing the SD Card, this means your card is corrupted.  If there is no change, follow the screen guide to see if you have a faulty screen.

If you have found your solution or are stumped, contact us as hi@playpiper.com and we will get it sorted out for you!